Shipping policy
GERMANY
- 4,90 €
- Delivery time 3-4 working days
OTHER EU COUNTRIES (except Sweden & Finland)
- up to 1 kg calculated shipping weight: 14,90 € **
- up to 5 kg calculated shipping weight: 19,90 € **
- up to 10 kg calculated shipping weight: 26,90 € **
- up to 15 kg calculated shipping weight: 31,90 € **
- up to 20 kg calculated shipping weight: 36,90 € **
- up to 25 kg calculated shipping weight: 39,90 € **
- max. 25 kg
- Delivery time 5-8 working days
SWEDEN & FINLAND
- up to 1 kg calculated shipping weight: 18,90 € **
- up to 5 kg calculated shipping weight: 23,90 € **
- up to 10 kg calculated shipping weight: 30,90 € **
- up to 15 kg calculated shipping weight: 35,90 € **
- up to 20 kg calculated shipping weight: 40,90 € **
- up to 25 kg calculated shipping weight: 43,90 € **
- max. 25 kg
- Delivery time 5-8 working days
SWITZERLAND
- up to 1 kg calculated shipping weight: 19,90 € **
- up to 5 kg calculated shipping weight: 24,90 € **
- up to 10 kg calculated shipping weight: 29,90 € **
- up to 15 kg calculated shipping weight: 34,90 € **
- up to 25 kg calculated shipping weight: 39,90 € **
- max. 25 kg
- Delivery time 5-8 working days
GREAT BRITAIN
We offer an all-inclusive shipping rate where you pay all customs duties and fees in advance. So no expensive surprises on / after delivery!
- from £18.40, exact price including all applicable duties, fees and charges will be displayed at checkout
- max. order value £400 net (please split larger orders if necessary)
- delivery time 5-8 working days
More information about shipping to the United Kingdom here!
NORTHERN IRELAND
Deliveries to Northern Ireland are treated like deliveries within the EU according to the Northern Ireland Protocol of the Brexit Treaty: No customs duties apply!
- up to 1 kg calculated shipping weight: £19.90
- up to 5 kg calculated shipping weight: £25.90
- up to 10 kg calculated shipping weight: £33.90
- up to 15 kg calculated shipping weight: £ 39.90
- up to 20 kg calculated shipping weight: £ 45.90
- max. 20 kg
- Delivery time 5-8 working days
More information about shipping to the United Kingdom here!
CHANNEL ISLANDS, ISLE OF MAN
- up to 5 kg calculated shipping weight: 19,90 € **.
- up to 10 kg calculated shipping weight: 24,90 € **
- up to 15 kg calculated shipping weight: 29,90 € **
- up to 20 kg calculated shipping weight: 34,90 € **
- max. 20 kg
- Delivery time 5-8 working days
USA, CANADA
- depending on calculated shipping weight, max. 25 kg, prices net **
- Basic price € 30.50 + € 5.20 per kilogram or part thereof (automatically calculated shipping weight)
- Delivery time 10-14 working days
* Please note our instructions in the event of a partial withdrawal.
** The shipping costs are automatically calculated based on the total shipping weight of your order and displayed in the shopping cart. The actual shipping weight may differ from the calculated shipping weight.
Shipments to non-EU countries are VAT-free exports to a third country according to §4 No. 1a UStG; taxes, fees and customs duties may apply in the destination country.
DHL Packstation
You can also have your parcel delivered to a DHL packing station. To do this, please enter the Packstation address as a different delivery address in addition to your billing address (home address) during the ordering process.
For the different delivery address, please enter the following for the Packstation:
Additional address = your personal postal number
Street + house number = only the word "Packstation" + Packstation no.
Please note, however, that items that exceed the maximum dimensions for Packstation parcels will automatically be delivered to a post office branch instead. If the Packstation or all compartments of a suitable size are already full, delivery can be made to another Packstation or a branch. Please note the collection deadlines in all cases, regardless of whether it is a Packstation or a branch.
Information on calculating the delivery date
The delivery period for payment in advance begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends at the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
Please note that shipments to non-European and European non-EU addresses may be subject to considerable delays in delivery due to the processing time of the customs authorities. The US customs authorities in particular sometimes take a very long time to process individual shipments. We ask for your understanding that we have no influence on the processing time of the customs authorities involved.
As soon as your parcel has been handed over for shipping, you will receive a shipping notification from us by e-mail. Please check the spam/junk folder of your inbox if necessary.
Further information
Delivery area
We only deliver to the countries / regions listed above. All other delivery areas not mentioned above are not served by us. We ask for your understanding.
Switzerland, Liechtenstein, Norway
Customers from Switzerland, Liechtenstein and Norway buy from us VAT-free if the delivery is made directly to the respective country, as deliveries to these countries are exports to a third country according to §4 No. 1a UStG. Please note, however, that taxes, fees and customs duties may apply in the destination country over which we have no control. Please inform yourself in advance at your local customs office. Please also note that any delivery times stated on our website only apply to deliveries within Germany.
A note to our Swiss customers: Many Swiss customers use German parcel stores near the border as their delivery address in order to save the higher shipping costs to Switzerland. However, please note the following: As a matter of principle, we do not make any VAT refundseven if you can provide us with proof of export.
USA, Canada
Customers from the USA, Canada buy from us VAT-free if the delivery goes directly to the respective country, as deliveries to these countries are exports to a third country according to §4 No. 1a UStG. Please note, however, that taxes, fees and customs duties may apply in the destination country over which we have no control. Please inform yourself in advance at your local customs office. Please also note that any delivery times stated on our website only apply to deliveries within Germany.